Get in Touch With Us

Have a question about one of the poker sites we cover, spotted something that needs updating, or want to talk to us about a possible partnership? This page explains the best way to reach our team and what you can expect once you do.

How to Get in Touch

Email is the most reliable way to contact us. We read every message that comes in and aim to respond within two working days. Send your note to [email protected].

A quick summary of what your message is about helps us route it to the right person and get back to you faster — whether that is a factual query about a specific poker room, a correction, or something else entirely.

What You Can Contact Us About

• Questions about our reviews — If anything about how we rank or compare poker sites, bonuses, or payment methods is unclear, ask us directly.
• Corrections and updates — Poker operators change their bonuses, banking options, and licensing details over time. If you notice something on the site that looks out of date, we want to know so we can look into it.
• Content suggestions — If there's a poker site, game format, or topic you'd like to see us cover — cash games, MTTs, fast-fold formats, rakeback programmes, and so on — let us know what you'd find useful.
• Partnership and editorial enquiries — If you represent a poker operator or a related business and want to discuss working with us, introduce yourself and explain what you have in mind. Please note that any commercial relationship never influences how we rank or score a site — see below for more on that.
• Responsible gambling concerns — If you or someone you know is struggling with their gambling, please say so in your message. We'll point you toward relevant support, and you can also reach the National Council on Problem Gambling helpline at 1-800-GAMBLER at any time.

A Note on How We Cover Poker Sites

Best Poker Sites publishes reviews and comparisons of real money poker sites and apps operating in the US, looking at things like game traffic, rake structures, bonus terms, deposit and withdrawal methods, and mobile experience. Some of the operators we write about pay us a commission if a reader signs up through a link on our site. That commercial relationship never decides our rankings or editorial ratings — our scoring is based on the same criteria for every site we cover, and we disclose the relationship openly rather than burying it. If you have questions about how a specific ranking was reached, our contact address above is the right place to ask.

We also maintain coverage of other gambling markets, such as trusted non-GamStop casinos in the UK, if that's closer to what you're looking for.

What Happens After You Message Us

A real person on our team reads and responds to every enquiry — we don't rely on automated replies to stand in for an actual answer. Most messages get a response within two working days, though it can take a little longer during busier periods. If your enquiry needs more digging, such as a correction to a bonus term or licensing detail, we'll follow up once we've verified it.

Before You Reach Out

A couple of things worth knowing that might save you a message:

• Online poker for real money is regulated on a state-by-state basis in the US — there is no single federal licence covering the whole country, so availability depends on where you live.
• Every poker site we review requires players to be 21 or older in most states (a small number set the minimum at 18); we don't cover or promote play by anyone under their state's legal age.
• Welcome bonuses and deposit matches always carry conditions — playthrough requirements, time limits, and eligibility rules — which we detail alongside the offer wherever we can. If something in a bonus term isn't clear, that's exactly the kind of thing worth emailing us about.

Thinking It Might Be Time for a Break?

If poker has stopped feeling like entertainment and started feeling like a problem, that's worth taking seriously. You can call or text 1-800-GAMBLER for confidential support, and most licensed US poker sites also offer their own self-exclusion and deposit-limit tools. We won't attempt to talk anyone out of using those protections, and we don't view a message asking for help as anything other than a good reason to write to us.

Thanks for taking the time to read this far — we look forward to hearing from you.